Contact Us

For inquiries please fill in the form below. If you would like to know more about shipping, return or any other policy visit the page or email info@vintageandthecity.co.za

EMAIL

info@vintageandthecity.co.za
* For All Enquiries

SUPPORT

Monday to Friday 9:00 - 17:00
Saturday 9:00 - 13:00

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes. There may be a colour variation depending on the brightness of your screen.

Once you have logged into your dashboard, you can download your sales receipt or invoice.

Yes, all our items are genuine and authentic vintage unless otherwise stated, in the case of vintage bootleg items.

Vintage inherently means that the garments have been previously owned and can be up to 30 years old. Signs of wear and tear, fading, marks, etc are likely, however all our items go through a strict Quality Control Check to ensure all marks are identified and listed and that the quality is restored to the best of our ability.

Please read the item description as flaws will be included there. Reductions are made to the pricing of an item if it is quite damaged with holes, marks etc.

As soon as payment reflects. This can take up to 2 working days if you bank with a bank different to ours. Orders are shipped  Monday to Friday and can take up to 3-5 working days depending on your location.

All orders processed via Payfast are immediate. Direct bank transfer might take up 3 days. Once we process your order you can expect delivery within 3-5 working days, depending on your location in South Africa.

You can track your order here

OR

You can track your order via the Fastway Couriers Website here.

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